To keep the service safe, we use a government-issued photo ID to confirm the identity of the money sender. You may also need to send us documents to confirm your recipient's ID.
National ID - Please show the front and back of the ID card. The document number must be visible and there should be no glare.
Passport - All four corners of the document must be visible and it should show your:
Driving License - This must be in high resolution and should show:
To ensure that your account is safe you may be required to verify your account. The type of verification we will need can be different depending on the amount that you are sending, and which country you are sending from. This is because each country you can send from will have different laws that WorldRemit need to abide by.
Usually, we will only be required to check your name, address and date of birth. However, in some circumstances, we may also require further information in order to comply with our regulatory obligations. This can include the purpose of your transfer or source of funds for example.
We will contact you if we require anything from you, so please ensure you check your emails and in app communication.
The services available on Helasend are dependent on the country that you are sending to. The available services are as follows: